One sign-in for your VCARE Academy dashboards and the On-Demand Learning Center. After you sign in, you only see what is open for you.
How to Sign In
1First time? Set up your accountClick Set Up Your Account, enter your registered email, verify it with a code and choose your own password.
2Sign in with your registered emailUse the email address you registered with VCARE Academy, and your own password.
3Check your inbox for a codeA 6-digit code from support@vcare.academy arrives within a minute.Not there? Look in spam or click Send a new code.
4One website and one app at a timeYou can be signed in on the website and in the VCARE Connect app together.Signing in on another browser or another app signs you out there.
5Personal account, never share itEvery sign-in is monitored: time, IP address, location and device.Sharing your login breaks our Terms of Use and Privacy Policy, and the account will be terminated.
How to Reset Your Password
1Enter your registered emailThe email address you registered with VCARE Academy.
2Open the link in your emailA reset link from support@vcare.academy arrives within a minute. It works for 1 hour.Not there? Look in spam or click Send again.
3Choose a new password10 to 25 characters, with a capital letter, a small letter, a number and a special character.
4Sign in againUse your new password. We then email you a 6-digit code as usual.
Set Up Your Account
1Enter your registered emailThe email address you registered with VCARE Academy.
2Enter the code from your emailA 6-digit code from support@vcare.academy arrives within a minute. This also verifies your email.
3Choose your own password10 to 25 characters, with a capital letter, a small letter, a number and a special character.
4You are signed inNext time, sign in with your email, your password and a code.
We sent a 6-digit code to your email. It is valid for 10 minutes and verifies your email.
✓Email verified:
How to Make Your Password
10 to 25 characters
At least 1 capital letter (A–Z) and 1 small letter (a–z)
At least 1 number (0–9)
At least 1 special character, for example ! @ # $ % & * ?
Example of the pattern: Sunrise#Partner26 (make your own, do not use this one). Tip: a short sentence is easy to remember, e.g. My2Dogs!LoveTea.
✓Your account is readyYour email is verified and your password is set. Signing you in now.
Account Blocked
Your account is blockedIt was blocked after 5 unsuccessful sign-in attempts.To unlock it, contact VCARE Support. We check who you are, then unlock your account.