VCARE Academy Login – Terms of Use

01.Who May Use the VCARE Academy Login

Only authorised VCARE partners and students, and the team members VCARE has given their own login, may use the VCARE dashboards and the On-Demand Learning Center. You only see what VCARE has opened for your account.

02.Your Account Is Personal

• Each login belongs to one person. Never share your email, password or login code.
• Need access for a colleague? Ask VCARE Support at support@vcare.international for a separate login.

03.Keeping Your Account Safe

• Keep your password secret and use a strong one.
• Tell VCARE straight away if you think someone else used your account.
• Sign out on shared or public computers.
• After 5 unsuccessful sign-in attempts, the account is blocked. VCARE Support unlocks it after checking who you are.

04.Monitoring

To protect partners and students, VCARE records every sign-in: time, IP address, approximate location and device. These records are kept for 90 days and are used only for security.

05.Student Data

• The dashboards show personal data of students in your network. Use it only to support those students in their VCARE programs.
• Do not copy, sell, publish or pass it on to anyone outside your organisation.
• Store exports and prints safely and delete them when no longer needed.
• This follows European data protection law (GDPR).

06.Correct Use

• Do not try to reach data outside your own partner network.
• Do not try to bypass the login code, or test or attack the system.
• Do not use automated tools to copy data.

07.Breach and Termination

• If these terms are broken (for example a shared account, misuse of student data, or an attempt to access other data), VCARE may suspend or terminate the account straight away, without notice.
• Serious cases can also lead to ending the partnership agreement.

08.Availability

VCARE aims to keep the dashboards and the Learning Center available but cannot promise they will always work without interruption. Planned maintenance is announced when possible.

09.Changes to These Terms

VCARE may update these terms. Users are informed by email. Continuing to use them means accepting the new version.

10.Contact

Questions? Contact VCARE Support: support@vcare.international